We can only guarantee 50% off until date

Shipping & Returns

Shipping

After your order has been successfully placed, please allow 1 business day for processing your order before it ships. For all US Customers, Please allow 3-5 days for delivery of your product.You will be notified via email as soon as your order is on its way to you.

Cancellations

You may cancel your order anytime prior to its shipping. Once your order has been shipped, it cannot be cancelled. To cancel your order, please email your cancellation request to: support@clearlinehealth.co. Please place the word “CANCELLATION” in the subject line of your email.

Returns & Exchanges. Clearline Health stands behind the quality of all of its products and has strict quality control procedures in place to ensure that Clearline Health’s products are free from defects. Nonetheless, if you receive a mask or filter which is defective in some way, you may return it and receive either a replacement of the exact same item, or a full refund. If you receive your product and decide that you no longer want it, provided the item is still in its original, unopened packaging and less than forty five(45) days have passed since you placed your order, you may return it for a full refund via whatever means you used for payment of the original order. For returns or exchanges, please email your return or exchange request to: support@clearlinehealth.co. Please place the word “RETURN” OR “EXCHANGE” in the subject line of your email. Clearline Health will email you further instructions.

For hygienic reasons, if you have removed either a mask or filter from its shipping box and have opened the packaging of either, neither is returnable or exchangeable, unless it is defective in some way. Thank you for understanding this important policy.

Have Any Questions?

We’ve begun to slowly reopen some of our stores. Our Customer Experience team is also working hard to provide top-notch service during this critical time. You may experience longer wait times or delayed responses when contacting us, and we appreciate your patience.

Our KN95 Everyday Masks are designed to protect you from 95% of all harmful particles - the highest filter rating issued by the FDA. Masks are the new norm for everyday respiratory defense against viral and bacterial droplets, air pollution, dust and smoke. KN95 masks have been deemed a suitable alternative to N95 masks when N95s are not available due to their almost identical efficacy.

The Centers for Disease Control (CDC) issued guidance saying KN95 masks are "suitable alternatives" to the N95 mask when medical supplies are running short, and research from 3M Corporation found that KN95 masks are "reasonable to consider….as equivalent" to the N95 variety. Extended use and reuse of masks has the potential benefit of conserving limited supplies. However, KN95 masks should be replaced daily for most effective, non-medical protection.

Discard KN95 masks following use during aerosol generating procedures.

Discard KN95 masks contaminated with blood, respiratory or nasal secretions, or other bodily fluids from patients.️

Discard KN95 masks following close contact with, or exit from, the care area of any patient co-infected with an infectious disease requiring contact precautions.️

Perform hand hygiene with soap and water or an alcohol-based hand sanitizer before and after touching or adjusting the mask (if necessary for comfort or to maintain fit).

We are currently only selling the KN95 mask. Which is FDA and CE certified as well as recommended by the CDC

We are currently only selling the KN95 mask. Which is FDA and CE certified as well as recommended by the CDC.

We ship through the United States to all 50 states and Puerto Rico. Unfortunately we cannot ship outside of these areas at this time. All of our products ship directly to your door from the USA. Normal delivery times are 3-5 days (USPS tracking provided). Due to current conditions delays can occur, delivery will take up to 15 days with these delays. If expedited processing is purchased your order will always be handled first.