For hygienic reasons, if you have removed either a mask or filter from its shipping box and have opened the packaging of either, neither is returnable or exchangeable, unless it is defective in some way. Thank you for understanding this important policy.
Have Any Questions?
We’ve begun to slowly reopen some of our stores. Our Customer Experience team is also working hard to provide top-notch service during this critical time. You may experience longer wait times or delayed responses when contacting us, and we appreciate your patience.
DO KN95 MASKS WORK?
Our KN95 Everyday Masks are designed to protect you from 95% of all harmful particles - the highest filter rating issued by the FDA. Masks are the new norm for everyday respiratory defense against viral and bacterial droplets, air pollution, dust and smoke. KN95 masks have been deemed a suitable alternative to N95 masks when N95s are not available due to their almost identical efficacy.
ARE THE KN95 MASKS SAFE?
The Centers for Disease Control (CDC) issued guidance saying KN95 masks are "suitable alternatives" to the N95 mask when medical supplies are running short, and research from 3M Corporation found that KN95 masks are "reasonable to consider….as equivalent" to the N95 variety. Extended use and reuse of masks has the potential benefit of conserving limited supplies. However, KN95 masks should be replaced daily for most effective, non-medical protection.
HOW LONG CAN I WEAR MY MASK FOR?
Discard KN95 masks following use during aerosol generating procedures.
Discard KN95 masks contaminated with blood, respiratory or nasal secretions, or other bodily fluids from patients.️
Discard KN95 masks following close contact with, or exit from, the care area of any patient co-infected with an infectious disease requiring contact precautions.️
Perform hand hygiene with soap and water or an alcohol-based hand sanitizer before and after touching or adjusting the mask (if necessary for comfort or to maintain fit).
DO YOU OFFER DIFFERENT MASKS?
We are currently only selling the KN95 mask. Which is FDA and CE certified as well as recommended by the CDC
WHERE DO YOUR ORDERS COME FROM?
We are currently only selling the KN95 mask. Which is FDA and CE certified as well as recommended by the CDC.
We ship through the United States to all 50 states and Puerto Rico. Unfortunately we cannot ship outside of these areas at this time. All of our products ship directly to your door from the USA. Normal delivery times are 3-5 days (USPS tracking provided). Due to current conditions delays can occur, delivery will take up to 15 days with these delays. If expedited processing is purchased your order will always be handled first.